Terms & Conditions

TERMS AND CONDITIONS
DEBBIE LUKAS DESIGNS

Last Updated: 10 September 2025

1. ABOUT THESE TERMS
These Terms and Conditions ("Terms") govern your use of design services provided by Debbie Lukas Designs ("we," "us," or "our"). By engaging our services, you agree to be bound by these Terms under English law.

2. SERVICES PROVIDED
We provide creative design services, including but not limited to:
- Graphic design and branding
- Logo design and brand identity
- Print and digital design materials
- Creative consultation services
- Custom design solutions

3. ENGAGEMENT AND QUOTATIONS
3.1 Quotations are provided for specialised orders only
3.2 All prices are up to date at the time of listing
3.3 Quotations do not constitute a binding contract until accepted in writing
3.4 We reserve the right to decline any project at our discretion
3.5 Additional work beyond the agreed scope will be charged separately

4. PAYMENT TERMS
4.1 All prices are quoted in British Pounds (£) and are exclusive of VAT where applicable
4.2 Standard orders: Payment is required at checkout
4.3 Specialised/bulk/wholesale orders: Payment terms are 14 days from invoice date unless otherwise agreed
4.4 Large orders/projects over £150: A 40% non-refundable deposit is required before commencement of work
4.5 Late payment charges of 8% per annum above Bank of England base rate apply to overdue amounts on invoice-based orders
4.6 We reserve the right to suspend work on overdue accounts

5. INTELLECTUAL PROPERTY RIGHTS
5.1 All designs remain our intellectual property until full payment is received
5.2 Upon full payment, you receive a licence to use the agreed deliverables for their intended purpose
5.3 We retain the right to use work in our portfolio and marketing materials
5.4 You warrant that any materials provided to us do not infringe third-party rights
5.5 We retain moral rights as the creator of original works

6. CLIENT RESPONSIBILITIES
6.1 You must provide clear, accurate briefs and all necessary materials
6.2 Timely feedback and approvals are required to maintain project schedules
6.3 You are responsible for obtaining the necessary licences for stock imagery or fonts
6.4 Final approval of all work is your responsibility before completion

7. REVISIONS AND AMENDMENTS
7.1 Minor revisions are included within quoted prices (typically up to 3 rounds)
7.2 Major changes or additional revisions will incur additional charges
7.3 All revision requests must be submitted in writing
7.4 Revisions requested after final approval will be charged separately

8. DELIVERY AND TIMESCALES
8.1 Delivery dates are estimates and not guaranteed unless specifically agreed
8.2 Delays caused by late client feedback extend delivery timescales accordingly
8.3 We are not liable for delays beyond our reasonable control
8.4 Files are delivered digitally unless physical delivery is specifically requested

9. LIMITATION OF LIABILITY
9.1 Our total liability is limited to the value of the specific project
9.2 We exclude liability for indirect, consequential, or special damages
9.3 We are not liable for losses arising from third-party actions or omissions
9.4 Nothing in these Terms excludes liability for death, personal injury, or fraud

10. DATA PROTECTION AND PRIVACY
10.1 We process personal data in accordance with UK GDPR and the Data Protection Act 2018
10.2 Client data is used solely for service delivery and business administration
10.3 We implement appropriate security measures to protect your data
10.4 Data retention periods align with legal requirements and business needs

11. CONFIDENTIALITY
11.1 We maintain strict confidentiality regarding all client information
11.2 Confidential information will not be disclosed without written consent
11.3 This obligation survives termination of our business relationship

12. TERMINATION
12.1 Either party may terminate with 14 days' written notice
12.2 Immediate termination is permitted for material breach or insolvency
12.3 Upon termination, payment is due for all work completed to date
12.4 We retain rights to work created before termination

13. FORCE MAJEURE
We are not liable for delays or failures due to circumstances beyond our reasonable control, including but not limited to natural disasters, government actions, or technical failures.

14. DISPUTE RESOLUTION
14.1 We encourage resolution of disputes through direct discussion
14.2 Formal disputes will be resolved through mediation before litigation
14.3 Any legal proceedings will be subject to English law and UK court jurisdiction

15. GENERAL PROVISIONS
15.1 These Terms constitute the entire agreement between the parties
15.2 Amendments must be agreed in writing
15.3 If any provision is unenforceable, the remainder remains valid
15.4 We may assign these Terms; you may not without our consent

16. CONTACT INFORMATION
For questions regarding these Terms, please contact:
Debbie Lukas Designs
[Your Business Address]
[Your Email Address]
[Your Phone Number]

17. UPDATES TO TERMS
We reserve the right to update these Terms. Changes will be communicated via email and posted on our website. Continued use of our services constitutes acceptance of updated Terms.